• We are very selective in our hiring process. Each one of our professional house cleaners has been thoroughly vetted to verify employment history, experience in residential cleaning services. references, work status, conduct, and criminal history.
• McCleaned Cleaning Service is sensitive to the privacy and security requirements of our clients. For this reason, our employees must sign a confidentiality non-disclosure agreement and our strict "Social Media Policy" as a condition for employment. Rest assured that our staff has been trained on how to be discreet.
• For your security, we do not use marked vehicles like other cleaning businesses. The only person that should know the name of the company cleaning your property is you. Each team member carries a McCleaned issued picture id to be presented to the customer at arrival. In addition, you will receive an email with the team’s information (picture, name, and vehicle tag number) prior to their arrival.
• While using this site, you may choose to submit personal information through email or online forms. We will use this information to process your requests. We will not intentionally sell, share, or distribute your personal information to third parties, except as required by law.
• Our team members are not allowed to answer the door and/or phone. Under no circumstance are they allowed to identify themselves to anyone other than you and/or the police.
• Employees are not allowed to identify a customer, partner or supplier by name and/or reference on any social media platform without their permission and will never discuss details of a customer engagement.
• We do not accept cash left at residences. If you would like to pay in cash, please call or email the office to arrange a drop-off/pick-up.
• Clients’ keys are kept in a safe and are not labeled with the customer’s name and/or address. Keys are provided to each team leader in the morning of the scheduled services and are returned to the office every night.
• For security reasons, our teams are not allowed to answer the door and/or phones. If you need to reach them while they are at your property, please contact McCleaned’s home office at 301-741-4419.
For additional information regarding your privacy and security please contact us by email at firstname.lastname@example.org or by phone at (301) 741-4419.
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